
AI for Everyone: A Beginner’s Guide to Artificial Intelligence in the Workplace is a practical, beginner-friendly course designed for working professionals with no technical or coding background. The course introduces learners to the fundamentals of artificial intelligence, including the differences between AI, automation and machine learning, before exploring how AI is already being applied in everyday workplace activities. Learners are introduced to generative AI tools such as ChatGPT, Microsoft Copilot, Google Gemini and Canva AI, and develop an understanding of how these technologies can support writing, research, planning, customer service, decision support and other business functions.
Across six modules, learners develop practical skills in using generative AI, writing effective prompts, identifying appropriate workplace use cases and applying AI to tasks such as drafting emails, summarising documents, preparing meeting materials, presentations and action plans. The course also emphasises responsible AI use by addressing privacy, bias, inaccurate AI-generated information, intellectual property and the importance of human oversight. By the end of the course, learners should be able to use AI more confidently, productively and responsibly while understanding that AI is a support tool and that human judgement remains essential.
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